(29 Oct 2022, 4:45 pm)Andreos1 wrote Engagement with customers on social media seems to have gone from poor/abysmal to literally non-existent.
Not sure what the logic is there. But I can't see it doing them any favours.
Saying that, I'm sure am industry back patting award will still somehow come their way.
I always just use the live chat and I've never had an issue with it.