X21 was running late again (what a surprise!), but luckily they had someone at Eldon Square to actually inform passengers and move them onto a 21 to get to Gateshead.
Unfortunately we've got a B9 on the X21, at least it's got tables, and WORKING SOCKETS!
I always forget how cramped a B9 feels, they're horrible.
RE: Reversing the decline in passenger numbers