(06 Dec 2022, 12:25 pm)Ambassador wrote Yes someone asked where the X21 was and if there were any delays and he replied
'We just drive this bus - not the other buses so can't help there'
Whilst not a factually inaccurate response it's indicative of the awful levels of customer service prevalent especially on the 21 lately
I've voted with my feet - pity those who can't
I did the same months ago, and will continue to do as long as I get away with it. I think I've had 3 or 4 office days in as many months.