(04 Jan 2023, 10:49 pm)OrangeArrow49 wrote When Stanley Travel had the 84/84A it had much healthier passenger numbers. Of course that was before the pandemic, but GCT have really made it unusable. At least twice I've wanted the 84A and it didn't turn up, I was also with someone else the first time, so that's 3 single fares lost in October alone. Plus if the service was more reliable the day ticket would be an option.
If you're not already, please make sure you're reporting any unreliability or performance issues directly to Nexus, given it's a service they're financially supporting.
customerrelations@nexus.org.uk is often easier than filling out their web form.