(04 Feb 2023, 5:21 am)Dan wrote Lots of work has been done. One would assume with fewer people (I note there has been a few vacancies on the website, Indeed and LinkedIn recently).
The new director team clearly have a different approach to running the business than the previous director team. I would imagine their priority is to get the basics right first, which will be why quality (in all aspects) has been sacrificed.
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But not the NSA's and helping those visually impared passengers in line with the relevant legislation though...
Id assume they were the basics.