(13 May 2023, 10:51 am)Storx wrote Aye totally agreed tbh, it's a shame and I can't disagree about budgets etc but there's way too many people up there who are they by being known by certain people rather than merit.


NEXUS is a shambles, there's much more to it than a few bus timetables - a large chunk of bus shelters are maintained by Clear Channel and not Nexus and is a council issue - nothing to do with Nexus hence why there's loads in Sunderland with gardens on top lately and Gateshead generally doesn't have many.

But if you want a list of things they 100% deserve criticism for then here we go and only recent things:

• Serious bullying allegations at the top towards anyone who isn't in their little cult hence the massive staff turnover and low morale
  
• Haymarket Metro station closed due to 2/3 escalators broken
  
• Glass panels off the roof at Whitley Bay due to critical safety checks being skipped
  
• Under investigation by the RAIB/ORR for a fatal incident at one of the underground stations and being unnoticed for hours - it will come out eventually but they can't say much yet but it's serious.
  
• Ignoring the issues with the fleet problems and pretending nothing is wrong. The Metro needs to be dropped to every 15 minutes ASAP otherwise there's going to be severe consequences with severe fleet issues - it's already bad anyway.
  
• Linked to the above lying to the public about removing the peaks because of reduced patronage which was just outright wrong.
  
• The Tyne Passenger Tunnel, Rome was built quicker.
  
• Correspondence when anything going wrong being nothing less than abysmal and gives Arriva a run in for the money.
  
• North Shields Ferry terminal broken, getting the funding to replace it then run out of time to actually use the money.
  
• and a personal one, the trains are absolutely disgusting lately and look like they haven't been cleaned for months. You can physically see the dirt on some seats.
  

It's all on RailUK mostly as there's two posters who have inside connections, both trusted, who keep leaking stuff. There's some pretty abysmal stuff there and as they said if this wasn't a public service and a heritage railway they'd have a prohibition order by now. If any of this was the 3 big bus operators then there'd be absolute hell on here and rightly so.

I dont use rail uk so aint heard any of that.  Also until its in the public domain i take those allegations with pinch of salt. I had numerous people on her saying arriva wouldn't invest in new buses yet when i was in the hotspur after a few drinks Im sure i saw a load of band new buses in the Haymarket in service!!


As for the ferry was that nexus fault?  I'm sure i READ that there were so many issues and hoops to jump through to get the funding from a HIGHER POWER was the reason they missed the cut off time.

 the company who are fixing the escalators at Haymarket now waiting for a part? Then it will be completed?  Maybe you want it to be kept open and another KX incident? Also new car took 6 months longer than promised to be dielivered due to a chip shortage.  Should I blame NEXUS for this?  Also when I was in The Big Smoke for the Carabow cup finial TFL closed the circle line so the station next to out hotel was closed from the friday to the monday. No buses, a shite sign and a 8 quid taxi ride from the nearest tube station.  TFL should be scrapped and letter ARRIVA run eveythinng!!!

The last metro i was on was clean as a whistle, Was a few weeks ago but I had no complaints

Can't excuse not doing checks at whitley... if thats true.  Has to be said though with the force of the wind would they not have come loose anyway.

Cant coment on reduced patronage as dont use enough but were'nt my on the metro i was on

You got back 10-15 years and the bosses of the metro need new rolling stock. As i said before if your extending a railway surely you need more trains? mybe someone somewhere need to look at the shields/airport/sunderland extions and ask why trains were not ordered then?

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oh and just to add the bit about correspondents. I emails nexus after getting an email off someone on here. Got a responce within a week which was very details and havent had the problem since.

The crocodile complained to GNE about an issue and got a generic response and the issue is still there!

I complained to arriva about there timetable. They didn't even respond but the timetable DID CHANGE. i TAKE RESPONSIBILTY FOR THAT!