(30 May 2023, 5:47 pm)mb134 wrote In all honesty it's more that it's got to this state in general that screams as bad management than anything else.I completely agree with this, the lack of ownership of the issues within the engineering department in particular is very clear.
What doesn't help is that Redcar, whilst it is part of North East, is being temporarily managed by Arriva Yorkshire engineering manager (to balance the number of locations out, between the two heads of engineering). Clearly they aren't giving it 100% of the attention it needs as they probably see it as an inconvenience, and the North East engineers are also not giving it the attention as they have been told Yorkshire team are picking it up.
Not good, and the outcome is what we see today.
I believe pressure was applied from the operations and commercial teams to get the MMC's in place, to prevent catastrophic fall down of the X93 in particular. The engineering is failing that place, even with around 20% spare vehicles according to the latest allocation sheet. They have a number of vacancies also at Redcar which suggests engineering labour shortage too.