(09 Jun 2023, 1:56 pm)Andreos1 wrote I hate that particular word (even though I love the meaning behind it).
The idea we don't have operators who look to identify what passengers want, need or expect is beyond me.
They're struggling for passengers, are falling further and further in to the financial black hole and still seem to insist that they know best, deciding where and when buses will run.
Usually inconveniencing the few passengers that are keeping the operators afloat.
The level of arrogance and ineptitude shown by these operators is frightening.
Particularly in the current situation.
I couldn't agree more with everything you have stated above...It's worrying that this is peoples livelihoods being messed around with for 'operational issues or staffing shortages'