(28 Jun 2023, 12:25 pm)RobinHood wrote Where do you board? As far as I know, you can get off at Sainsburys stop and still only be charged £1.50 (assuming you got on at the Bus Station), so it shouldn't matter if the temp stop is where it is.
The trouble is the card reader deactivates just past the traffic lights and comes back on just after the roundabout for the retail park, and obviously the temporary stop is just in between. I suppose I could tap out when we're stuck in the traffic at Tindale, but that would require me walking to the front of the bus, tapping out, then standing for 10 minutes!
It's a fair trek to any of the shops from Sainsburys, so the temporary stop outside of McDonalds is actually more convenient!
(28 Jun 2023, 12:17 pm)Adrian wrote Try giving them a call to follow it up? 0344 800 44 11
If they still don't process it for you, then go via your bank as a disputed transaction.
As much as I am a petty cheapskate, I'm not sitting on the phone for half an hour over 50p!