(01 Jul 2023, 8:17 pm)Ambassador wrote They don’t care about customer service anymore, it’s as simple as that and there’s no indication it will change.
It’s terminal decline, let’s wait and see whoever picks them off when Go Ahead get rid does with it. A clear out at Bensham would surely be too of the agenda
And just wait until the employee pay terms rear their head too. It's almost like this MD just attracts it.