(23 Sep 2023, 7:01 pm)Thomas12 wrote I tell you what, Go North East are a complete disgrace.
No service on the Q3 from Newcastle to Great Park for two hours this evening.
A service 1 was supposedly only going to Percy Main, and turned passengers going further away. Yet when it got to Percy Main, a driver is waiting to take over and it continued to Whitley Bay. Then again, I'm lucky it turned up at all as it never usually does. The last services are cancelled again today.
The Coast Road services from both Arriva and Go North East are a disgrace, yesterday both the 23:00 307 and 23:15 308 failed to operate. I give up waiting to see if the 23:45 309 would come, and got a taxi instead.
These companies are shocking, and some action needs to be taken against them. At Stagecoach South, they were forced to give passengers free travel due to unreliability - same should happen here.
Source about Stagecoach South offering free travel: https://www.devonlive.com/news/devon-new...el-7841455
They are a disgrace. So are most of the bus operates in the North East. Every time someone complains they get defensive and make up excuses or repeat the line ‘it’s because of driver shortages’. Why do they timetable so many services then? It’s not fair on people who rely on them to get to work, appointments etc. A bus just not turning up is ridiculous but it happens thousands of times a day and cutting certain places off for 2+ hours on a night time is a joke.
If they cannot sustain the services they have (which they clearly can’t) they need to be honest with people and make timetables to reflect that instead of taking on more routes and sending drives from GNE to Manchester.