(25 Sep 2023, 9:04 pm)R852 PRG wrote A rule of thumb to follow is that most of those who progress from the bottom up in service industries are, fundamentally, grovellers promoted beyond their ability and for their sheer spinelessness, typically very mediocre and with limited claim to distinction.
The more time passes, the more they disassociate from the struggles that those beneath them in customer-facing roles endure, and the more they hassle those same people so as to maintain the precarity of their own position.
I do wonder if there’s anyone remotely competent or experienced enough in the industry at GNE. Martijn seemed to fill it with enthusiasts who liked paint jobs