(30 Nov 2023, 9:43 am)Aaron21 wrote I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning

Me "can I have the T&W Day Rover the £6 one

Driver "what's that I've not heard of this"

Me "it's the T&W Day Rover its the new £6 one"

Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)

Me "just give me a single to Whitley Bay"

Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket

I don't think it's helped having two products (at least known) with the same name, but nor do I understand why they'd still have the Network One Day Rover on the ticket machine? It doesn't offer anything additional nor serve a different area to the TNE T&W Day Rover. It'd stop customers being overcharged, if nothing else.

You may find it offers more clarity if you mention 'Transport North East', but I find it easier to buy tickets on the GNE app to be honest. At least you're in control of finding and buying the ticket, and the QR scans work on Arriva buses too. Although I found that a bit hit and miss in the first week.