(07 Jan 2024, 7:50 pm)Unber43 wrote I was out on the Network on Friday, and the network is just an absolute disgrace tbh.

And over the weekend too and just some of the thigns I found - Mainley been around Sunderland, Newcastle, Durham 

- Ridiculous amount of StreetLite displays, whcih either don't work, only show part of the route number/dest, totally black, white dots, half dimmed displays, dimmed displays
- State of the Consett E400 are awful, table laptop trays been pulled out, sticky (first service on the day) so clearly no cleaning has been done, the floor was loose, the sides of the floor coming up, no USB or Wireless Chargers working (4 buses) theyre only 3 year old come on 
- E400/Ex London Gemini should not be in normal services theyre awful, awful blue lights, awful rock solid seats 
- Allocations - theyre absolutely all over, I am one for Branding but evyerhing is just an absolute disgrace atm with GNE (might aswel have SC take over them)
- Over the past 8 years the absolute faliure for for some sort of uniformed approach - mis match of interior seating (theres about 8 different ones floating about if not more!)
- Uniform - never saw one driver in their polos whcih cost godknows about of money, branding changes in their logo too
- Keeping Branding such as for the X5/X15/16/16A/16B as Xlines and Durham Diamond even though theyve all gone and have been replaced by awful buses wihc lack the spec whcih is needed or what they used to have. As well as the 2/2A where theyre being withdrawn but still under Berries, should be Silver Arrows again 
- failure of communcation out of 9-5 M-F if your lucky with no updates on twitter of Facebook even when there are massive delays to services due to traffic or their failure to make a compentant timetable Should be 6am-9pm Monday-Saturday atleast
- Failure to put proper action in when services are running to a delay and failure to do anything to resolve the issue, maybe horrendous traffic into newcaslte, GNE puts on a shuttle between Newcastle and Gateshead every 5 mins so buses can make up time during busy parts of the week, mainley when schools are off or just on certain buses (again not a long term solution) 
- no cleaning ever done on buses, or issues reported nothing fixed
- no heating on any bus I wenton over the 3 days, absolutely freezing cold even 8 hours into the buses operation still absolutely freezing

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(07 Jan 2024, 7:50 pm)Unber43 wrote I was out on the Network on Friday, and the network is just an absolute disgrace tbh.

And over the weekend too and just some of the thigns I found - Mainley been around Sunderland, Newcastle, Durham 

- Ridiculous amount of StreetLite displays, whcih either don't work, only show part of the route number/dest, totally black, white dots, half dimmed displays, dimmed displays
- State of the Consett E400 are awful, table laptop trays been pulled out, sticky (first service on the day) so clearly no cleaning has been done, the floor was loose, the sides of the floor coming up, no USB or Wireless Chargers working (4 buses) theyre only 3 year old come on 
- E400/Ex London Gemini should not be in normal services theyre awful, awful blue lights, awful rock solid seats 
- Allocations - theyre absolutely all over, I am one for Branding but evyerhing is just an absolute disgrace atm with GNE (might aswel have SC take over them)
- Over the past 8 years the absolute faliure for for some sort of uniformed approach - mis match of interior seating (theres about 8 different ones floating about if not more!)
- Uniform - never saw one driver in their polos whcih cost godknows about of money, branding changes in their logo too
- Keeping Branding such as for the X5/X15/16/16A/16B as Xlines and Durham Diamond even though theyve all gone and have been replaced by awful buses wihc lack the spec whcih is needed or what they used to have. As well as the 2/2A where theyre being withdrawn but still under Berries, should be Silver Arrows again 
- failure of communcation out of 9-5 M-F if your lucky with no updates on twitter of Facebook even when there are massive delays to services due to traffic or their failure to make a compentant timetable Should be 6am-9pm Monday-Saturday atleast
- Failure to put proper action in when services are running to a delay and failure to do anything to resolve the issue, maybe horrendous traffic into newcaslte, GNE puts on a shuttle between Newcastle and Gateshead every 5 mins so buses can make up time during busy parts of the week, mainley when schools are off or just on certain buses (again not a long term solution) 
- no cleaning ever done on buses, or issues reported nothing fixed
- no heating on any bus I wenton over the 3 days, absolutely freezing cold even 8 hours into the buses operation still absolutely freezing

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