(16 Jan 2024, 2:42 am)streetdeckfan wrote Arriva have had this on their app for years, well before the big flu!
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I've just checked and it was November 2022 that I've got an email from Arriva saying cancellations would be showing from midway through that month. If it was on the app before that, it didn't work well and their staff weren't aware of it.