(17 Apr 2024, 5:40 pm)Adrian wrote So they're advising people if they ask about strike action, but not putting a general post out or any update on their website? 'Live Bus Service Updates & Disruptions' is still blank. 



You'd think they'd want to give customers as much notice as possible, so that they can make alternative arrangements, etc. 

Why do these companies find it so difficult to communicate effectively with customers?!

Having seen the post earlier, I asked the driver on the way home if he knew what was happening and he said he didn't really understand what was happening. If the drivers don't know, I'm worried ?