(23 May 2024, 5:51 pm)busmanT wrote I trust that you have reported these to GNE customer services, and that these are real “on the ground observations” rather than things you’ve seen on bustimes.org.
307 and 309 seem to be carrying a lot of extra passengers recently due to the large number of journeys on Arriva 306/308 that are cancelled. Extra passengers generally results in late running.
Arriva performance on the coast road isn’t good even when they are running.
In the age of technology, I'm not sure that customers should/need to report late or non-running services to the operator. Maybe I'm expecting too much, but you'd hope they'd have mechanisms internally that reports on this data, and then they use that to improve services going forward?