Is it just me or is this an increasing issue, whenever I travel with my mam who is a wheelchair user she never used to get refused unless there was another wheelchair on which is fair. Lately she’s been getting refused when there’s people with prams or buggy’s or as one driver said “the ramps not working” (this was on a 60 streetlite mind). I’ve had my fair share of quarrels with them now over the wheelchair passengers having priority by law and telling them to check the stickers in their own bus. I don’t know if this is due to improper training, lack of education, or full on ignorance and laziness. 

A quick question too, obviously the X10 E400s have 2 wheelchair spaces, one in the usual space and one on the other side, with a backing, and an accessible stop button. We have been refused on these a couple of times when there’s been a wheelchair user, already on and I’ve argued with the driver that there is two spaces. Im then being shown the capacity sticker on the front of the bus saying they can carry 1 wheelchair, if that’s the case why is there two? It’s misleading surely.

Sorry for ranting but i think it’s ridiculous.