(10 Oct 2024, 2:39 pm)WestDurhamSwift wrote Couldn't they remove the high-back seats from the buses that have been withdrawn and install them in some of the second-hand buses now in service? When the hybrids were taken out of service, I was hoping the seats would be reused in some of the older vehicles on the X5/X15 routes. A few of the Go North West deckers have high-back seats, which I much prefer.

They could do a lot of things but customer experience isn't important lately so why bother. 

GoNorthEast clearly don't care about customers because junk like this and the E400's you mentioned would be no-where near flagship services. 

Even Arriva who is usually a low bar don't send up 12/13 year old junk and downgrade services in the process.

This is all just lack of investment.