(8 hours ago)Storx wrote Lots of excuses for GNE here mind. Stagecoach is totally irrelevant and the poster you quoted is from Sunderland who aren't getting anything at all. In fact they've had 0 buses in their area since 2016 now with GoNorthEast.

84 buses is no-where near the level of investment which is needed in the North East either.

What we do need is Kim holding GoNorthEast accountable, in particular, for the absolute shambles they're providing until the franchising is in place, otherwise they might aswell not bother as they won't be any passengers left.

She's quick enough to blast Northumberland County Council though over the delays of a major project. Glass falling off roofs at Whitley Bay, Metro trains delayed for nigh on 2 year, the pedestrian tunnel, the funding fiasco with North Shields ferry, bus companies taking the piss and she's straight into the cupboard. Wonder which party Northumberland Council are...? strange co-incidence...

Have you written to her?

What in particular are the issues you’re unhappy about? Lack of brand new buses, age of fleet, state of buses, frequency of service, punctuality of service, or routes provided?