(21 Nov 2024, 2:53 am)deanmachine wrote There's nothing in terms of direction, just the fact that some drivers pick the furthest stage, and some don't touch the stages at all, and nothing has ever been corrected telling driver's that either way is incorrect.
Honestly, it's rarely that people even ask for destinations now either, it's just "two pounds please" is the most we ever get. The ticketer system is pretty clumsy too, it takes an age to find a specific destination, back when we actually had multiple fare stages I'd just pick the most popular destination from that point as it's a pain and time consuming to go into the fares and select different ones.
I've personally not had anybody complain that they've got a ticket to Durham/Newcastle when they're only going 2 stops either.
Which seems crazy as all of the passenger data is not going to be accurate.
There destination/boarding info that could be used for so many different reasons is flawed as a result.
A wasted opportunity which could be used to reinforce, reinvent or reinvigorate the network.