(30 Mar 2013, 10:52 am)Adam wrote I don't know if anyone else knows, but the price of a Get Around Day ticket increased from £3.50 to £3.65 on Wednesday. Now, I don't recall seeing this advertised anywhere, so how can a bus company sneakily increase prices without telling anyone? Is it allowed?
The single meanwhile is still 90p.
I seem to recall something similar happening a few weeks back. Customers complained about lack of notice/advertising on the facebook page. GNE stated posters should have been placed on vehicles. It quickly became apparent they hadn't been advertised, just by the number of complaints/queries. A driver then commented how his vehicle and others at that depot had nothing on their vehicles until the morning of the change.
(30 Mar 2013, 11:08 am)citaro5284 wrote(30 Mar 2013, 10:52 am)Adam wrote I don't know if anyone else knows, but the price of a Get Around Day ticket increased from £3.50 to £3.65 on Wednesday. Now, I don't recall seeing this advertised anywhere, so how can a bus company sneakily increase prices without telling anyone? Is it allowed?
The single meanwhile is still 90p.
I guess it is allowed, as you can go into a Supermarket for a loaf of bread and it has gone up in price without any warning, so I don't think bus fares are any different.
When going to a supermarket, you can decide if you want to buy a product or not and look at alternatives. So, a bus company putting prices up without notice, isnt similar at all.
It goes back to previous comments about how GNE view customers, the feedback they get about services & lack of apparent action, the 'famous 9O odd percent' satisfaction survey and how passengers dont see their travel as being value for money.
How many increases has there been across fares over the last few months?