(02 Apr 2013, 8:18 pm)Andreos1 wrote I use East Coast pretty regular and despite having issues with their call centre/customer service team, I do think they are an excellent example of how nationalisation can work.
They are flying high in satisfaction surveys and have made the government millions. I cant understand the need to sell them off, espec when the ECML is going to fall further down the pecking order behind the WCML and HS2 when that is built.
As for privatisation, if CrossCountry and Northern are anything to go by, lets nationalise the lot!
Because it was only ever meant to be short-term until the DfT could sort out a new agreement.
As for Northern Rail, a franchise the SFA got wrong by letting it with no growth and look at it now.