(27 Mar 2014, 6:22 pm)citaro5284 wrote GNE do I am afraid....we have just recently had a survey for all staff from cleaners through to Senior Managers. The results have just been published to the main Go Ahead board as well as GNE Directors.

That's good to know. Why don't they shout about it like they do with Passenger Focus?

Do they give everyone the opportunity, or do they say take 7 drivers, 1 cleaner, 1 mechanic, and 1 back office member of staff and look at that as a true sample? I've went through a similar process with every company I've worked for (usually annually) and they encouraged everyone to participate. As a result, the response rate always ended up in the 80% range.