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RE: Passenger Focus
(27 Mar 2014, 6:25 pm)aureolin wrote I've went through a similar process with every comopany I've worked for (usually annually) and they encouraged everyone to participate. As a result, the response rate always ended up in the 80% range.

The company I work for do their own annual in-house survey. Even though it's supposed to be voluntary, management constantly hound workers to participate. Every year, the same issues are raised and nothing ever seems to be done. Most people I talk to seem to think it's a waste of time. The response rate, although high, seems to decline year-on-year. The quality of responses probably deteriorates too. Once upon a time, I used to give accurate and full answers - now, I just make stuff up. Last year, I put myself down as a 88 year-old Transgendered person of Cambodian decent - apparently, I wasn't the only one!

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