(03 Jun 2014, 3:54 pm)Tom wrote That's what irritates me - same goes with Compass, why do they award companies that don't follow the requirements of the contract? Surely Compass sending out a minibus out on the 73 is just as bad as GCT using minibuses on these services? Thing is, GCT were fined the most out of ALL of the independent operators. A bit worrying if Nexus don't care...
That is the whole problem and they have clearly indicated that they don't care, by awarding a Company who were fined the most out of all the other operators. Obviously all Nexus care about is the Money and not the Paying Public who use these awful Services in the first place, This is why a Quality Contracts Scheme will not work in my Opinion.