(14 Jul 2014, 9:47 am)Dan wrote Regularly the same driver who does that run - at least from my experience anyway.

Not sure why he's consistently late out of the depot, but he must set off from the depot when he's actually due to leave Park Lane. It's nothing to do with the timings being tight or whatever because he is even scheduled to have layover in Park Lane prior to working service 56 - so it's down to the driver giving himself an extra little bit of time in the depot. As he usually makes up time by Concord, I suspect management will be unaware of there actually being an issue - of course now it may be a slightly different story, given that there has been a customer complaint.