(26 Jul 2014, 7:44 am)mb134 wrote Would you not count the Live Map as a leap forward? Yes it might not work 100% of the time but when it does it's pretty damn useful

I think the perception of Arriva NE is that it always takes time to catch up to everyone else. The investment going in this year will hopefully start to change that... Once all of the Max schemes are up and running and the Sapphire routes get launched the fleet will be unrecognisable from the present fleet!