I remember Service 213 Darlington - Sunderland had a notoriously bad reputation many years back.
One story I heard is that it once broken down outside Sedgefield Cricket Club and a passenger went for a pint until the next bus came
One day I was going to Sunderland and a passenger boarded the bus who looked drunk from the night before and he was sat on the sideways seats behind the drivers cab on a Dart and just outside Easington he fell off the seat and he fell like a ton of bricks falling to the ground, then we had to wait for an ambulance to come for ages.
On the same day as the drunk falling off the seat, on the way home the driver stopped the bus just outside Peterlee Bus Station and got out of the bus (possibly a driver changeover), but no driver turned up for ages, I think we were sat there for about 40 minutes until a driver eventually turned up
RE: Controversial Services