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Arriva North East: Latest News & Discussion - August 2014

Arriva North East: Latest News & Discussion - August 2014

RE: Arriva North East - Latest
(03 Aug 2014, 6:02 pm)Dan wrote All the drivers I saw in Ashington yesterday afternoon were in Sapphire uniform... Even if they weren't on Sapphire services...

I thought the idea behind Sapphire was so that it would be a small, dedicated team of drivers? Passengers have the potential to get to know their drivers? Clearly if the rota is so large it can incorporate other services, in addition to the Sapphire services, this is not the case...

Speaking of which, 1514 was the Pulsar with plug sockets which didn't work, and with incredibly slow Wi-Fi which cut off altogether after about five minutes.

I'd thought that too, but I can't actually find it written down anywhere. Just that "we’re giving those working the Sapphire routes some extra training to help them give you the best possible experience when you travel with us on a Sapphire bus."

I agree though it seems a little pointless to have drivers in Sapphire uniform on non-Sapphire services. Like branded vehicles off route (interworking or not), it damages the reputation of that brand.
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