(03 Aug 2014, 8:36 pm)aureolin wrote I'd thought that too, but I can't actually find it written down anywhere. Just that "we’re giving those working the Sapphire routes some extra training to help them give you the best possible experience when you travel with us on a Sapphire bus."
I agree though it seems a little pointless to have drivers in Sapphire uniform on non-Sapphire services. Like branded vehicles off route (interworking or not), it damages the reputation of that brand.
I'm guessing its not economically possible to just have X21/X22 duties... even with our 5's we've got odd bits on 17s, 27s and 9s for example, plus a few duties with no 5's at all including Saturday duties in Stockton.