(09 Aug 2014, 7:08 am)VolvoMarkII wrote Yet a few miles down the region, a shared Sapphire service of 10 PVR copes very well? The 7 only has 1 spare between two depots, which logistically must be worse than Ashington?
I suspect Ashington just have no handle on the service and simply allocate whatever they feel like. Typically.
Its a a bit like when Sapphire goes to Stockton & Redcar. I suspect Stockton will be on top of it, but Redcar will allocate Sapphire all over the place and wrong types turning up on X3/X4 left, right and centre.
If the existing mind set for ensuring correct allocation isn't there now, no amount of branded buses will change it.
I've said it before and I'll say it again. Who is running the company? The depots or the senior management team? If one depot can manage their Sapphire allocations correctly (like your example of the 7), then there's absolutely no reason why all their depots can't manage it. If the depot teams still aren't complying, then get a local management team in place that will ensure it happens.