(21 Aug 2014, 4:47 am)Dan wrote That's the point I'm getting at...
I've made my views clear on interworking branded services so that buses are purposefully appearing off route; whilst I understand why it is done, I still don't think it should be as it causes unnecessary customer confusion.
If the buses are the same colour and of a similar livery design as they are during the day on a night, customer confusion would be reduced. I feel this should be a target for Go North East and other bus operators in general.
I've always said that if a brand needs to interwork for operational reasons - e.g. X35/X36 at all times, or 42/2A/2C on a Sunday, then those services should all be part of the same brand. Thankfully X35/X36 is, but perhaps Silver Arrows should be phased out with the services being merged into the SimpliCity brand?