(31 Aug 2014, 8:33 am)GuyParkRoyal wrote This has to be more than driver error. It has happened to you twice in less than a week, 56everyday reported Teal Farm being omitted twice in the same day despite a driver changeover and I posted an observation of the 515 route being cut short.
The responsibility must rest with the management of GCT who have either provided substandard route learning or introduced a means of saving on fuel and mileage without a contract variation to do so.
I look forward to hearing the response that you get from Nexus.
What Andreos said here tells me, at least in the case of the 37, that it appears deliberate that they miss Biddick Woods. I'm to the opinion that it's impossible to say for definite whether someone is waiting from the bus, by judging it from the main road roundabout. Drivers round here usually seem to miss me until the last minute, despite my hand being held out, as they over shoot the stop by a good 10-15 yards...
Whilst GCT management are ultimately responsible if their drivers aren't fulfilling the route in full, I reckon that it's equally down to Nexus to monitor new services. It'd be interesting to see their records of how regularly they've been monitored.