(02 Sep 2014, 7:32 pm)Dan wrote My last one was with the X3, and everything's been pretty cush for me since then.
GNE sends out automated e-mails as soon as they receive your complaint now.
Did you receive that e-mail? If so, they won't have received it.
When they do reply, you get a reference number and all sorts, these days...
Ahhh u mentioned the X3!!!