(07 Sep 2014, 9:11 pm)DaveyBowyer wrote Bang out of order! I know the driver might not have been driving at the time but he could've at least calmed the lad down and offered to help him out!
It's the language and attitude he has. If he's in uniform he's representing the company, whether that be off the bus, on the bus, or on the moon. To be honest, he could have just apologised to the lad (whether he meant it or not), and he'd have probably thought twice about putting a complaint in anyway...
Nearly 1000 shares. I can't see a company the size of GNE letting some halfwit like this ruin their reputation.