(03 Oct 2014, 9:51 pm)Andreos1 wrote @busman101, yup all their responsibility. Mind, if we had one body overseeing everything - maybe the flow of communication would be better.

No idea about any notices in Eldon Square last weekend though

Flip side of the coin - it stays the same as it is at present, and customers are at even more of a disadvantage...

I note that Nexus did not include anything about this disruption on their website, nor did they make an effort to put posters up at bus stops, but Go North East did include a little something on their website about the disruption prior to the event:
http://www.simplygo.com/news/houghton-feast-2014

Smaller operators, such as Compass Community Transport (of whom I imagine will be affected by the disruption at Houghton-le-Spring), rely on Nexus to make notices on their website because some of these companies don't have a website of their own, and when this doesn't happen, customers are left completely unaware...

I'm not sure whether notices were put up on-board Go North East buses, which they should have been in the event of a disruption like this, but customers were certainly made aware of the disruption via the website - more than what can be said about Nexus' efforts!