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RE: Procters Group
(13 Oct 2014, 12:59 pm)Jimmi wrote What is the last stop at Teesside Park for the A66/H66 before it goes out of service, as the driver booted us all off at Morrisons when every other time I have been able to get off at Toys R Us. Driver also drove through lights that had turned red the second he could have definitely stopped in time and left Stockton early.

On previous trips the bus has missed out the cinema and just U turned at the roundabout at Morrisons.

You may remember I had problems with the A66/H66 before. From now on I'm going to get Stagecoach and walk the rest of the way.

Hi Jimmi.

I am very dispirited that you were again disappointed with the A66/H66 service. I can confirm that Toys R Us/Currys is the last stop before the bus goes out of service.
If you can let me know the time and reg no then I can review the cctv over the alleged red light incident and Cinema omissions?

Whilst I can see that this will not help you, or resurrect our 'reputation', I can at least make sure that my less diligent colleagues are duly reminded of our responsibilities to our customers, stakeholders and other colleagues who desperately want our sevices to continue in a responsible and customer satisfying manner.

Sincere apologies. These events should not have happened. Your report will stop this abuse.

Paul Thompson.

Procters Group
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DALES AND DISTRICT
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