(22 Oct 2014, 7:23 pm)Dan wrote During 2011/12:
During 2012/13:
- Metro patronage also declined by almost 2.4 million in 2011/12 and fell just below 38 million journeys. The impact that this loss of patronage has on Nexus’ financial performance is kept under constant review.
- Metro Charter punctuality was 88.4% during 2011/12, an improvement on the 86.5% in the previous year.
During 2013/14:
- Metro patronage declined by around 500,000 in 2012/13 to 37 million journeys. The impact that this loss of patronage has on Nexus’ financial performance is kept under constant review.
- Metro Charter punctuality was 86.0% during 2012/13, a decline on the 88.4% in the previous year.
- Metro patronage declined by 1.3 million in 2013/14 to 35.7 million journeys, half of which is attributed to Major Line Closures, a necessary feature of our Metro: all change modernisation programme. The impact that this loss of patronage has on Nexus‟ financial performance is kept under constant review.
- Metro Charter punctuality was 82.6% during 2013/14, a decrease on the 88.0% in the previous year.
Further to this, please see screenshot attached from Go North East's original Quality Contracts Scheme response (November 2013):
This provides data from 2007/08 onwards, though from a quick search on my computer, I cannot find anything which dates back earlier than this.