(17 Nov 2014, 3:14 pm)NEBCD Malarkey wrote I asked for an Emergency Ticket when I got off, and with an arsey attitude the Driver said, I could of gave you one when you got on at Lambton but I didnt as I dont have to, plus it would of made me Late, anyway he had been fiddling with the Machine en-route to Sunderland and had asked Control how to fix the Machine, turns out the Machine was printing the Tickets with just the Cost on, in my case £4.50 and the rest was Blank, He then printed the Ticket I had Requested and I reluctantly paid him the £4.50 and got off, Question now is should Email Customer Services.Yes - doesn't even sound like a training issue, but more of a "can't be arsed" issue. If 6x people wanted the same fare as you, then there's almost 30 quid they've lost out on.
Re: RE: Go North East - Latest
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