(29 Nov 2014, 11:18 pm)Tom wrote Aye, which they shouldn't be doing. If customers on the X14, X15 and X18 are promised free wi-fi and leather seats, why should they have to suffer as a result of the Sapphires being VOR?

Totally agree they shouldn't be doing it, however I can see why they do. If Arriva had used an ounce of common sense they would have realised that, if you use buses that have been hammered on the X18 (or previous versions) or X93, on a route that is still quite demanding, you're going to have problems...