(29 Nov 2014, 11:27 pm)Tom wrote I didn't actually see one MAX vehicle on the X14, and at least one was missing from the X15. This isn't really acceptable. Especially when at least one MAX bus was on the X21/X22. I can see why they do it, but thye shouldn't as passengers on the X14 are getting a battered old bus, when they should be getting a modern bus with leather seats and wifi, something they aren't getting. 

The X21/X22 should, without doubt, have an additional spare, but I'm not sure where they can get it from. 

It is shocking, and all it will do is make customers start to distrust the company, "oh look we have free Wi-Fi" is a meaningless statement when no buses on the route on a particular day actually do. 

On the subject of a spare, they could always buy a new one or face the same problems as they currently are by refurbishing one of 7518-21...