(24 Dec 2014, 7:04 pm)Jimmi wrote Pun not intended.
Seriously, an upgrade is needed.
Go North East went through this with their X7 service too; they first deployed elderly Volvo B10BLEs on the service, but soon realised that they had to do something due to ongoing breakdowns causing passenger numbers to drop.
As soon as they could, they upgraded the services to more reliable vehicles, which has massively decreased lost mileage. Passenger numbers are now so high that duplicate runs have had to operate on mornings...
(24 Dec 2014, 7:12 pm)peter wrote Could they not swap the Ecocities for the Omnicities at Stockton? Surely they could cope with the 21a.
The OmniCity which is allocated to the extra X21 journey on a morning even arrives in late sometimes - whether this is to do with something on the 21A route or if it's again something on the X21 route, I don't know...