(24 Dec 2014, 7:13 pm)Dan wrote Go North East went through this with their X7 service too; they first deployed elderly Volvo B10BLEs on the service, but soon realised that they had to do something due to ongoing breakdowns causing passenger numbers to drop.
As soon as they could, they upgraded the services to more reliable vehicles, which has massively decreased lost mileage. Passenger numbers are now so high that duplicate runs have had to operate on mornings...
The OmniCity which is allocated to the extra X21 journey on a morning even arrives in late sometimes - whether this is to do with something on the 21A route or if it's again something on the X21 route, I don't know...
I bet this will go on for longer than the X7 did with the B10BLEs and knowing Arriva if they do take them off the 21/X21 they'll probably end up putting them on the 8/8A or 75/76 and they be a problem on those routes too.
Not sure what the 21A/X21 Omnicity problems are, schools traffic in Peterlee perhaps.