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RE: Customer Service thread
(30 Dec 2014, 3:51 pm)mb134 wrote Received a phone call this morning from Arriva concerning the complaint I sent at the start of the month. They basically said that if the bus was cold for the entire journey I should inform the driver. I'm sorry but, I'm sure they'll be just as cold? And me going up to them telling them this will probably just annoy them even more!

A month for them to tell you that?

Customer Service thread
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