RE: Customer Service thread
(30 Dec 2014, 9:19 pm)Andreos1 wrote This isn't me being cheeky, but are either of you genuinely surprised with the responses you received?
A little, a couple of their responses (ticket info and time /route queries) in the past have been quick. However as it's my first real complaint I am surprised at the quality of response. Perhaps I was expecting a bit much though, taking into consideration other people's experiences on here, and some of the comments/responses on the Facebook page
