(31 Dec 2014, 2:44 pm)DaveyBowyer wrote With the 56 and 27 being reduced to 12 minute frequencies, would it not be a good idea to reduce the frequency of the 21 to every 10 minutes but throughout the whole route between Durham and Newcastle with a PVR of 15? Evening and Sunday frequencies would remain unchanged.
The 21 used to run every 10 minutes and the reliability was poor with it often running in twos across the whole route and they had to rectify the problem by adding extra buses to the PVR and increasing the layover time in Durham and Newcastle but there was still problems then it was changed to run every 7/8 minutes between Newcastle and Chester with the service continuing to Durham every 15 minutes and this has helped with reliability, it's not perfect but still better than it was.