(03 Jan 2015, 7:12 pm)mb134 wrote Sounds good Just thinking, if this was the case, it would give passengers the impression that the buses they were getting were newer. As an example I was on one of the B7 Gemini's on an X21, just after it came from refurbishment, and passengers were talking about the "new" bus, quite rightly if I'm honest as it still smelled of paint a bit. It just goes to show what a refurb can do,and if it had leather seating and Wi-Fi it would only enhance this.
A lot of passengers are easily fooled and tend to think anything that looks smart is a "new bus" regardless of age. Interiors are something that has let ANE down in the past - though it is getting sorted with the likes of MAX, Sapphire being implemented. I think the joint management with Yorkshire has also helped to steer things in the right direction as their buses look so well looked after - materially at least, if not mechanically (that MPD [223] we had on loan at Stockton was shot and its no surprise it was binned asap!)