(03 Jan 2015, 7:17 pm)tyresmoke wrote A lot of passengers are easily fooled and tend to think anything that looks smart is a "new bus" regardless of age. Interiors are something that has let ANE down in the past - though it is getting sorted with the likes of MAX, Sapphire being implemented. I think the joint management with Yorkshire has also helped to steer things in the right direction as their buses look so well looked after - materially at least, if not mechanically (that MPD [223] we had on loan at Stockton was shot and its no surprise it was binned asap!)
Some people at the MAX launch in Darlington thought the Omnicitys were brand new when they are nearly 10 years old now.