You need to enable JavaScript to run this app.

Skip to main content

Arriva North East: Latest News & Discussion - January 2015

Arriva North East: Latest News & Discussion - January 2015

RE: Arriva North East: Latest News & Discussion
(10 Jan 2015, 10:13 pm)passenger_10 wrote Both those articles are dated the 3rd July 2006? Peter Huntley died in a climbing accident in the Lake District in 2012.

I'm guessing the money back guarantee and the atomic clocks in the buses didn't work out... Certainly not ideas that Arriva have decided to pick up on. Giving money back to bus passengers is probably far too complicated to be practical, what about day tickets, returns, weekly tickets, cross operator tickets etc... Not to mention the guy doing the refunding is already at least 10 minutes late before having to start filling out forms and arguing with passengers.

But they do give passengers their money back? I was stuck on the A1 once, due to a breakdown on the 50. GNE added a new day ticket to my key card as means of an apology. That's not the first time they have either, and I've regularly received free day tickets, when I've had to write in. Agree that it's impractical to give cash back there and then though.

(10 Jan 2015, 10:23 pm)Robert wrote Those grey clocks which are at the front of the bus just by the doors? I have noticed a few Lolynes and Presidents that dont have them.

I think it's Lolynes or Presidents that have much smaller ones? But I know at least the Chester ones do have them.

With the new ETMs being in since that article was written, I'd be surprised if they haven't taken over the function? Surely capable of syncing with a time server.
Forum Moderator | Find NEB on facebook

Arriva North East: Latest News & Discussion V2.0